Your privacy matters deeply to us. This Privacy Policy explains what information Wild Grace Coaching ("WGC") collects, how it is used, and your rights regarding your personal data. This policy applies to all visitors and clients, including those located in the European Union (EU) and European Economic Area (EEA).

1. Data Controller

Wild Grace Coaching is the data controller for personal information collected through this website and services. For privacy-related inquiries, please contact: hello@coachjennyc.com

2. Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number) when you fill out a contact or booking form

• Payment information, processed securely through third-party processors (such as Stripe or PayPal, via Thrivecart). WGC does not store your full payment details

• Usage data (pages visited, time on site, browser type) collected automatically via analytics tools such as Google Analytics

• Information you voluntarily share in coaching sessions, intake forms, or email communications

3. Legal Basis for Processing (GDPR — EU/EEA Clients)

If you are located in the EU or EEA, WGC processes your personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Contract performance: To fulfill our coaching services and process your purchase

• Legitimate interests: To improve our services, respond to inquiries, and maintain records

• Consent: To send marketing emails or newsletters (you may withdraw consent at any time)

• Legal obligation: To comply with applicable laws and regulations

4. How We Use Your Information

We use the information we collect to: provide and improve coaching services; respond to inquiries and support requests; send booking confirmations and session reminders; send newsletters or promotional content (only with your consent); process payments; and comply with legal obligations.

5. Email Communications

If you subscribe to our email list, you consent to receiving periodic newsletters, coaching insights, and promotional offers from WGC. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at hello@coachjennyc.com. We will not sell or share your email address with third parties for marketing purposes.

6. Cookies

This website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. EU/EEA visitors will be asked for cookie consent where required by law. You can manage cookie settings through your browser at any time. Disabling certain cookies may affect website functionality.

7. Third-Party Services

We use third-party platforms including Thrivecart (checkout and payments), email marketing services, and scheduling tools. These services have their own privacy policies and may process your data in the United States or other countries. We encourage you to review their policies. WGC is not responsible for the privacy practices of third-party services.

8. International Data Transfers (GDPR)

If you are located in the EU or EEA, please be aware that your personal data may be transferred to and processed in the United States, which may not provide the same level of data protection as your home country. Where required, WGC implements appropriate safeguards (such as Standard Contractual Clauses) to protect your data during such transfers. For more information, please contact us.

9. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted service providers who assist in operating our website and services, subject to confidentiality agreements. We may also disclose information if required by law or to protect the safety of any person.

10. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. EU/EEA clients: data will not be retained longer than necessary for the original purpose of collection. You may request deletion of your personal data at any time.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you

• Rectification: Request correction of inaccurate or incomplete data

• Erasure ("Right to be Forgotten"): Request deletion of your personal data (EU/EEA clients)

• Restriction: Request that we limit how we process your data (EU/EEA clients)

• Portability: Request your data in a portable format (EU/EEA clients)

• Objection: Object to processing based on legitimate interests (EU/EEA clients)

• Withdraw consent: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@coachjennyc.com. EU/EEA clients also have the right to lodge a complaint with their local data protection authority.

12. Children's Privacy

WGC services are intended for adults 18 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us and we will promptly delete it.

13. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Continued use of this website after changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions, concerns, or data rights requests regarding this Privacy Policy, please contact: hello@coachjennyc.com

Wild Grace Coaching  |  Florida, USA  |  wildgracecoaching.co